As the end of the school year approaches, so does an increase in the number of phone calls from concerned or curious parents. As a principal, you should be prepared to field these questions and address any issues that arise. Here are nine end-of-the-year parent phone calls you can expect to receive.
1. Requests for progress reports and updates
Parents will be interested in their child’s academic progress, especially as report cards are being prepared. Be ready to provide general feedback on their child’s overall performance and improvement throughout the year.
2. Questions regarding final exams and assessments
Some parents will seek clarification about the schedule, format, and content of final exams or assessments. Make sure you’re well-versed in these details and able to reassure parents about their child’s preparation.
3. Inquiries about summer assignments
Parents may inquire about summer work requirements, as well as reading lists or other resources to keep their child engaged during the break. Have this information readily available to share with them.
4. Attendance and participation concerns
As the days grow shorter and summer nears, some students’ attendance may falter. Be prepared to address parent concerns about any unexplained absences or declined participation in class.
5. Opportunities for remediation
Parents of students who have struggled academically throughout the year may want to know what options are available for extra support or intervention. Be ready to discuss any available tutoring programs, summer school sessions, or other resources your school offers.
6. Feedback on a specific teacher or course
At the end of the year, parents might express concerns or share compliments regarding particular teachers or courses their child experienced this year. Listen empathetically and take this feedback into consideration when making staffing decisions for the upcoming year.
7. Upcoming events and celebrations
Curious parents will want to know more about any end-of-the-year events like awards ceremonies, performances, or graduation festivities. Be able to provide detailed information about event dates, locations, and dress codes.
8. Plans for the next school year
Parents might inquire about class placements, teacher assignments, or schedule changes for the upcoming school year. While you might not have all the answers yet, be prepared to share any relevant information or direct them to the appropriate staff member.
9. Expressing gratitude
Lastly, don’t be surprised to receive calls from parents thanking you and your faculty for a successful school year. Take a moment to soak in these compliments and relay any praise to your team.
By being prepared for these nine types of parent phone calls, you can wrap up the school year on a positive note and foster strong relationships with your school community.
