How to Fix It When Google Maps is Not Showing Alternate Routes


Google Maps has become an essential tool for millions of users worldwide, helping them find their way, explore new locations, and discover the best routes for any journey. However, there are occasions when Google Maps might not show alternate routes correctly, leaving you stuck with a single path that may not be the best choice. In this article, we’ll discuss some of the possible reasons why this happens and provide solutions to help you get back on track.

1. Check your internet connection

One of the most common reasons for Google Maps not showing alternate routes is a weak or unreliable internet connection. Make sure your device is connected to a stable Wi-Fi network or has a strong mobile data signal. You can also try turning your Wi-Fi or mobile data off and on again to reset the connection.

2. Update Google Maps application

Outdated app versions may have bugs that affect the display of alternate routes. To solve this problem, ensure you have the latest version of Google Maps installed on your device. Visit the App Store (iOS) or Google Play Store (Android) and search for Google Maps to check if there’s an update available.

3. Clear app cache and data

Cached data and files may cause issues with the proper functioning of Google Maps on your device. To resolve this, clear the app’s cache and data by going to your device’s Settings > Apps > Google Maps > Storage (this may vary slightly depending on your device). Tap ‘Clear Cache’ and ‘Clear Data’ then restart your device.

4. Check your route settings

Google Maps offers multiple route options based on factors like shortest travel time, fewer tolls, or avoiding highways. To ensure you are getting alternate routes displayed, verify that these settings match your preferences. Open the Google Maps app, tap the Menu icon in the search bar, go to ‘Settings,’ and adjust the route preferences accordingly.

5. Restart the Google Maps app

It’s possible that the app could be experiencing a temporary glitch causing it not to display alternate routes. Close and restart Google Maps to refresh its settings and processes. On most devices, this can be done by accessing the app switcher and swiping away the Google Maps screen.

6. Restart your device

Sometimes, issues with device performance or memory usage can affect apps’ functionality. Turn off your phone or tablet, wait a few seconds, then turn it on again to see if this resolves the problem with alternate routes in Google Maps.

7. Report the issue to Google

If all else fails and Google Maps still isn’t showing alternate routes, you can report this problem directly to Google for further assistance. Open the app, tap the Menu icon in the search bar, select ‘Help & Feedback,’ and follow the prompts to submit your issue.


Google Maps is an incredibly useful tool for navigating and planning journeys, but glitches and other issues can occasionally affect its performance. By following these steps, you should be able to resolve any problems with displaying alternate routes on your device. Stay safe and enjoy exploring new paths!

Choose your Reaction!