Top 10 Ways to Fix Android Messages App Not Working


The Android Messages app is an essential tool for staying connected with friends and family. However, sometimes problems may arise, causing the app to stop functioning properly. In such situations, knowing how to fix it quickly becomes crucial. In this article, we will discuss the top 10 ways to resolve issues with the Android Messages app.

1. Check your internet connection:

Ensure that you have a stable internet connection on your device. If you’re using mobile data, make sure it’s turned on and you have sufficient signal strength. If you’re connected to Wi-Fi, verify that it’s working correctly.

2. Restart your device:

A simple restart often resolves many issues with apps. Try restarting your device by holding down the power button and selecting “Restart.”

3. Update the app:

Outdated versions of the app can cause problems. Visit Google Play Store, search for Android Messages, and tap “Update” if it’s available.

4. Clear the cache and data:

Go to Settings > Apps > Messages > Storage > Clear Cache and Clear Data. This will erase temporary files and stored data that may be causing issues.

5. Disable battery optimization:

Some devices’ battery optimization settings can interfere with apps’ functionality. Go to Settings > Battery > Battery Optimization (or similar), find Messages, and disable optimization for this app.

6. Check for interference from other apps:

Another app on your device might be causing conflicts that result in Messages not working correctly. Boot your device in Safe Mode to disable all third-party apps temporarily and identify any problematic ones.

7. Verify that SMS/MMS is enabled:

Go to Settings > Apps > Message > Advanced (or similar) and ensure that SMS/MMS is turned on.

8. Update your device’s software:

An outdated operating system can also cause app-related issues. Check for updates in Settings > System > Software Update (or similar) and install any available updates.

9. Reset app preferences:

Resetting the app preferences can fix potential conflicts between apps. Go to Settings > Apps > … (More) > Reset App Preferences. This won’t delete your data but will reset the settings for all your apps.

10. Factory reset (last resort):

As a last resort, if none of the above solutions work, you can perform a factory reset on your device. This will wipe all your data and settings, so make sure to create a backup before proceeding.


Dealing with a malfunctioning Android Messages app can be frustrating, but by following these top 10 troubleshooting methods, you’ll stand a good chance of restoring the app’s functionality and staying connected with your loved ones.

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