Western Governors University, Aera Bring AI to Student Support Services

Western Governors University (WGU) is partnering with Aera, an AI-powered learning platform, to enhance student support services. This collaboration aims to leverage the power of artificial intelligence (AI) to personalize student experiences and improve outcomes.

Aera’s AI-driven platform analyzes vast amounts of student data, including academic performance, course engagement, and support interactions, to identify potential challenges and provide timely intervention. This enables WGU to offer tailored support services, such as personalized academic coaching, individualized learning recommendations, and proactive outreach to students at risk of falling behind.

“We are committed to providing our students with the support they need to succeed,” said Dr. Angie Besecker, WGU’s Chief Academic Officer. “This partnership with Aera allows us to leverage AI to personalize the learning experience and create a more engaging and supportive environment for our students.”

The integration of Aera’s AI technology complements WGU’s existing student support resources, which include academic advisors, mentors, and online learning communities. By automating routine tasks and providing insights into student needs, Aera frees up WGU staff to focus on more complex and personalized support interactions.

This partnership is expected to significantly impact WGU’s student success rates. By identifying and addressing potential challenges early, the university aims to reduce student attrition and enhance overall academic performance. The use of AI in student support services is a testament to WGU’s commitment to innovation and its dedication to providing a high-quality, personalized learning experience for all students.

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